Showing posts with label XL. Show all posts
Showing posts with label XL. Show all posts

18 September 2008

XL - Still confusion and cost

Angry piece in the Times today from Stephen Pollard:

According to reports at the weekend, taxpayers - you and me, in other words - will be stiffed to the tune of £20 million to pay for the flights home of some people caught out by the collapse of XL. The Civil Aviation Authority runs a compensation scheme to take care of stranded holidaymakers and to refund forthcoming holidays that won't take place. But the scheme is already £21 million in deficit. So guess who is going to pick up the tab? You and me.

I did not see the weekend comments however:
  • Why is the CAA fund in deficit ?
  • Does it really cover forthcoming flights ?
  • Where does the various ATOL /IATA/Holiday insurance /bond/schemes overlap this one?
As I have said on previous posts, someone need to straighten this out to end the confusion etc. especially as further airlines will inevitably fail.

13 September 2008

XL - Was it really the oil price ?

The XL story may not be as straight-forward as it seems - Radio 5Live have been running stories that in the last 2 months employees were phoning around Customers witrh bookings asking them to take further services for cash e.g. priority boarding and check-in, so XL management knew cash was dwindling.
Now it appears Financial Markets knew and people were betting on a bankruptcy outcome. If the Icelandic stock exchange forced a statement out of XL's Loan Guarantors, why couldn't some sort of action be taken here in the UK ?

demise of XL and the spiral of airline demise

I was planning to write a slightly jokey entry about the funnier side of my recent experiences in Russia, however with Ike destroying the houses of friends of mine in the US and 1000's of XL customers struggling to get home, I feel I need to move more serious comment.
As usual step forward Mega travel hero Simon Calder , who in 8 minutes on 5live this morning, explained clearly the issues around refunds from Atol bonds, Credit card bookings, direct airline bookings etc. Until that time, I have heard no clear explanation of the different routes to refund. This is just the info people need - not endless film of crying passengers repeated every 30 minutes.

Quite rightly Simon also pointed the airlift underway to bring the 80,000 XLers home was another Dunkirk as claimed by some in the Media - there real heros under fire bought UK troops home - I do not believe the CAA efforts come anywhere near.

However brickbats to Simon too, for joining the malaise of talking down the airlines and the survival rates. We should know Simon is your list the same as Willie Walsh's ? Which airline are you travelling next sunday Simon? I too am on small airline on Monday 0650 (I paid by credit card) ...I wonder whther I will be stranded up North ?